Frequently Asked Questions

Find answers to common questions about our ebook publishing services.

General Publishing Questions

What is the typical timeline for publishing an ebook?
The timeline varies depending on the complexity of your project. A simple formatting project might take 1-2 weeks, while a comprehensive package including editing, cover design, and publishing setup typically takes 4-6 weeks. We'll provide you with a detailed timeline during our initial consultation.
Do you work with all genres of books?
Yes, we work with all genres including fiction (romance, mystery, sci-fi, fantasy), non-fiction (business, self-help, educational), academic publications, and children's books. Each genre has specific formatting requirements that we're experienced in handling.
What file formats do you accept?
We accept most common formats including Microsoft Word (.doc/.docx), Google Docs, PDF, and plain text files. If you have a different format, please contact us and we'll let you know if we can work with it or suggest alternatives.

Services & Pricing

What's included in your publishing package?
Our comprehensive package includes professional editing and proofreading, custom cover design, ebook formatting for multiple platforms (EPUB, MOBI), publishing setup on Amazon KDP and other platforms, optimized metadata and descriptions, and ongoing support for 30 days after publication.
Do you offer payment plans?
Yes, we offer flexible payment options. We require a 50% deposit to begin work, with the remaining balance due upon project completion. For larger projects, we can arrange milestone-based payments. Contact us to discuss your specific needs.
Can I request revisions to the cover design?
Absolutely! We include up to 3 rounds of revisions in our cover design service. We want you to be completely satisfied with your cover. Additional revisions beyond the included ones may incur a small fee, but we rarely need more than 3 rounds to get it perfect.

Technical & Platform Questions

Which platforms will my ebook be available on?
We primarily focus on Amazon KDP (Kindle), but we can also format your book for Apple Books, Barnes & Noble Nook, Kobo, and other major platforms. We'll discuss your distribution goals during our consultation and recommend the best platforms for your book.
Will my ebook work on all devices?
Yes! We format your ebook to be compatible with all major devices including Kindles, iPads, smartphones, and desktop computers. Our formatting ensures consistent reading experience across different screen sizes and platforms.
Do you handle ISBN registration?
For Amazon KDP, you don't need an ISBN as they provide their own identifier. However, if you want broader distribution or prefer to have your own ISBN, we can guide you through the process and help with registration.

Post-Publication Support

What happens after my book is published?
After publication, we provide 30 days of support to help with any technical issues, answer questions about your publishing dashboard, and assist with minor updates. We're also available for ongoing consultation about marketing and future projects.
Can you help with marketing my book?
While our primary focus is on the technical aspects of publishing, we do offer basic marketing guidance including optimizing your book description, selecting the right categories and keywords, and tips for increasing visibility on publishing platforms.
What if I want to publish additional books?
We love working with returning authors! We offer discounted rates for repeat clients and can often complete subsequent projects more quickly since we're already familiar with your preferences and requirements.